Shipping & Return Policy Basics

1. Merchandise must be returned within 30 days in unused, like-new condition.
2. All damage and shortage claims should be made within 30 days of delivery. If damaged upon arrival you have the right to refuse the order.
3. A copy of the packing slip or the customer receipt must accompany all returns.
4. A refund will be issued to the original credit card within 1 -2 billing cycles.

Shipping Back Damaged or Incorrect Merchandise

1. Please use the original packaging or a strong box when sending merchandise back.
2. Merchandise must be returned within 45 days in new condition.
3. All damaged and shortage claims must be reported within 30 days of delivery. If damaged upon arrival, you have the right to refuse the order.
4. A copy of the packing slip or the customer receipt must accompany all returns.
5. A refund will be issued to the original credit card within 60 days of the original purchase order.